Cancellation policy

Purchase Options & Cancellation Policy

Last updated: June 13, 2026

Some items in our store are offered as a subscription, a pre-order, or another special purchase type. This policy explains how billing, cancellations, and changes work for each. All subscription and recurring-billing terms — including price, billing frequency, renewal amount, and what each shipment contains — are disclosed clearly at checkout before you confirm your purchase.

For returns and refunds, please also review our Refund & Return Policy.

Subscriptions

Some JCKED products are offered on a subscription basis with automatic renewal. By starting a subscription, you agree to the terms below.

How billing works

Your selected payment method is charged automatically at the start of each billing cycle according to the delivery frequency you choose. Subscriptions renew automatically until cancelled. The amount, frequency, and contents of each shipment are shown at checkout and in your order confirmation email. Charges from JCKED appear on your billing statement as JCKED.COM.

Minimum term

Whether a subscription has a minimum commitment depends on the specific offer, and the term is always disclosed at checkout before you confirm.

  • Offers with a minimum term. Certain promotional offers — including the Welcome Kit offer and Buy 2, Get 1 Free (and similar bundle) offers — include a minimum commitment of two (2) billing cycles. By enrolling in one of these offers, you authorize payment for those two cycles. You may cancel at any time; if you cancel during your minimum term, your subscription will not renew after the two committed cycles are completed, and you will not be charged beyond them.
  • No-commitment offers. Other subscriptions — including the JCKED 100-Day Shred Program — have no minimum term and may be cancelled at any time, with cancellation stopping future renewals.

JCKED 100-Day Shred Program

The 100-Day Shred is a recurring monthly membership that gives you access to the program's video course, resources, and community.

  • Free trial. Your membership begins with a 7-day free trial. You will not be charged during the trial.
  • First charge and renewals. If you do not cancel before the trial ends, your membership begins and your payment method is charged $29.99 per month. The membership renews automatically each month until cancelled. The trial end date and first charge date are shown clearly at checkout before you enroll.
  • Cancelling. You may cancel at any time — during the free trial or after — through the Loop subscription portal or by contacting support at info@jcked.com. Cancelling during the trial prevents any charge; cancelling after a charge stops future monthly renewals.
  • Access after cancellation. When you cancel, you keep access to the program and community through the end of the period you have already paid for. Access ends 30 days after your last payment.
  • Satisfaction guarantee. If the program isn't right for you, you may request a full refund any time up to 90 days after your first rebill (your first paid charge after the trial). To request a refund, contact info@jcked.com or use the Loop portal.

Cancelling or changing your subscription

You can cancel or modify your subscription at any time — there's no need to call or wait. Manage your subscription yourself through the Loop subscription portal (accessible via the link in your order confirmation email and in your account), or email us at info@jcked.com and we'll process your request promptly. Cancelling stops future renewals; it does not retroactively refund charges already billed (see our Refund & Return Policy).

Promotional bundles

Some first-order promotions (such as Buy 2, Get 1 Free or Buy 3, Get 2 Free) include free bonus product on your initial subscription order only. The free bonus bottle(s) are a one-time incentive for your first order and are not included in renewal shipments. On each renewal, you will receive the paid quantity of product (for example, 2 bottles under a Buy 2, Get 1 Free offer) and be charged the price for that paid quantity. The renewal quantity and price are shown at checkout before you subscribe and in your order confirmation email — please review them so you know exactly what you will receive and be charged on each renewal.

To set up an ongoing multi-unit bundle (e.g., 3 or 5 bottles every cycle), email info@jcked.com to request custom subscription pricing. All custom multi-unit subscription pricing must be confirmed in writing by JCKED.

Flavor / product selection

You may update your flavor or product at any time in your subscription portal or by contacting support. If a selection becomes unavailable, we'll default future shipments to the first flavor/product you originally selected unless you tell us otherwise.

Account maintenance

We may make limited adjustments to subscriptions where necessary to correct billing errors, process renewals accurately, or keep your account in good standing. We'll notify you of any material change.

Questions or problems with a charge

If you ever see a charge you don't recognize or believe is in error, please contact us first at info@jcked.com. We resolve the large majority of billing questions quickly and will work with you in good faith to make it right. We maintain records of your subscription enrollment and your agreement to these terms.

Pre-Orders

Pre-orders let you reserve products that are not yet in inventory.

  • Payment. Pre-orders are charged in full at checkout. Your payment secures your order, and the product ships once it is back in stock (at the time of restock).
  • Estimated availability. Estimated ship or availability dates are provided in good faith and may change. We'll notify you of significant delays.
  • Cancelling a pre-order. You may cancel a pre-order at any time before it has shipped for a full refund. Once the order has shipped, it can no longer be cancelled, but refunds or exchanges may be available under our Refund & Return Policy.

Contact Us

Questions about your subscription, a pre-order, or a charge? Reach our support team:

JCKED Phone: +1 (347) 835-4535 Email: info@jcked.com 400 N Tampa St, Ste 1550, PMB 876347, Tampa, Florida 33602-4719, US